Legend Link FAQs
Find answers to the most frequently asked questions about Legend Link. Our comprehensive FAQ section covers everything from registration and banking to gameplay and technical issues. If you can't find your answer here, please contact our 24/7 customer support team.
General Questions About Legend Link
What is Legend Link?
Legend Link is a premier online casino platform designed specifically for Filipino players. We offer a wide range of casino games including slots, live dealer games, fishing games, and card games, all accessible through our website at legend-link.click or via our mobile app.
Is Legend Link legal and licensed in the Philippines?
Yes, Legend Link operates in compliance with Philippine gaming regulations and maintains all necessary operational licenses. The platform undergoes regular compliance audits to ensure adherence to local gambling laws and international standards.
Is there a Legend Link mobile app?
Yes! Android users can download the Legend Link app APK directly from our official website. iOS users can access the platform through a progressive web app (PWA) that offers full functionality equivalent to native apps without requiring App Store download.
What age restriction applies?
Players must be at least 21 years old to register and play on Legend Link, in accordance with Philippine legal requirements. Age verification is mandatory during the KYC (Know Your Customer) process.
Account & Registration
How do I create an account?
Creating a Legend Link account is simple: Click "Register" on our homepage, provide your mobile number, create a secure password, and verify your account via SMS. The entire process takes less than 2 minutes.
How do I verify my account?
Navigate to "Account Settings → Verification" and upload clear photos of a government-issued ID (passport, driver's license, or national ID). Verification typically completes within 24 hours and unlocks full platform features.
Can I create multiple accounts?
No, Legend Link's terms of service strictly prohibit multiple accounts per individual. Creating duplicate accounts will result in account suspension and forfeiture of funds. One verified account per person is permitted.
What should I do if I forget my password?
Click "Forgot Password" on the Legend Link login page, enter your registered mobile number or email, and you'll receive a password reset link or verification code to create a new password securely.
Banking & Payments
What payment methods are supported?
Legend Link accepts GCash, PayMaya, GrabPay, bank transfers (BDO, BPI, UnionBank, Metrobank), over-the-counter deposits (7-Eleven, Cebuana Lhuillier), and cryptocurrencies (USDT, USDC, Bitcoin) for maximum convenience.
What is the minimum deposit amount?
The minimum deposit is 100 PHP across all payment methods, making Legend Link accessible to casual players and those new to online gambling. Deposits are processed instantly for e-wallets and within 2-4 hours for bank transfers.
What is the minimum withdrawal amount?
Minimum withdrawal is 200 PHP. There is no maximum withdrawal limit for verified accounts, though single transactions above ₱100,000 PHP may require additional verification for security purposes.
How long do withdrawals take?
GCash and PayMaya withdrawals typically process within 5-15 minutes. Bank transfers take 2-4 hours during banking hours, while cryptocurrency withdrawals complete within 30 minutes. VIP members enjoy priority processing.
Are there withdrawal fees?
Legend Link does not charge withdrawal fees for the first 3 transactions per month. Subsequent withdrawals may incur a small processing fee of 1-2% depending on the payment method selected.
Games & Bonuses
Can I play Legend Link games for free?
Yes! Approximately 90% of Legend Link slots offer free play demo mode, allowing you to test mechanics, volatility, and features without risking real money. Live casino and sports betting require real money wagers.
What are wagering requirements?
Wagering requirements specify how many times you must wager bonus funds before withdrawal eligibility. Standard requirements at Legend Link range from 20x to 35x the bonus amount. Different games contribute varying percentages toward requirements.
What is RTP and why does it matter?
RTP (Return to Player) represents the theoretical percentage of wagered money a game returns to players over time. For example, a 96% RTP slot returns ₱96 for every ₱100 wagered on average. Higher RTP generally indicates better long-term value at Legend Link.
Are bonuses mandatory to accept?
No, all bonuses at Legend Link are optional. If you prefer to play without wagering requirements, you can decline promotional offers or contact customer support to opt out of bonus programs entirely, allowing unrestricted withdrawals.
Technical Support
How do I contact customer support?
Legend Link offers 24/7 support through multiple channels: Live Chat (average 60-second response time), email support at [email protected], and phone hotline (+63) 917-LEGEND-8 for urgent matters. Use Live Chat during peak hours (6PM-12AM PHT) for fastest response.
How secure is my financial information?
All financial transactions at Legend Link are protected by 256-bit SSL encryption, the same security standard used by banks. We never store complete credit card details, and payment processing is handled through PCI-DSS compliant third-party processors.
Are game outcomes truly random and fair?
Yes, all Legend Link games utilize certified Random Number Generator (RNG) systems independently audited by eCOGRA and iTech Labs. Game outcomes are provably fair and cannot be manipulated. RTP percentages are published transparently for all slot games.
What is the Legend Link Club?
Legend Link Club is an invitation-only program for the highest-tier VIP players. Members receive personalized service including a dedicated VIP manager, customized bonuses, exclusive event access, luxury gifts, travel packages, and the highest cashback rates available on the platform.
Responsible Gaming
Can I set gambling limits on my account?
Yes, Legend Link provides comprehensive responsible gaming tools including deposit limits, loss limits, session time limits, and wagering limits. Access these settings in "Account → Responsible Gaming" to configure restrictions that help maintain controlled spending habits.
What should I do if I suspect problem gambling?
If you or someone you know exhibits signs of problem gambling, use Legend Link's self-exclusion tools immediately, contact customer support for assistance, and reach out to Philippine gambling addiction resources such as the Philippine Mental Health Association or BeGambleAware Philippines.
Still Need Help?
If you couldn't find the answer to your question in our Legend Link FAQs, don't worry! Our dedicated customer support team is available 24/7 to assist you with any queries or concerns you may have.
Contact Methods:
- Live Chat: Available 24/7 with average response time under 60 seconds
- Email: [email protected] for detailed inquiries
- Phone: (+63) 917-LEGEND-8 for urgent matters
We're committed to providing you with the best possible gaming experience at Legend Link. Whether you need help with Legend Link login issues, game rules, payment processing, or any other aspect of our platform, we're here to help!